Straight answers.

Video is processed for form analysis only and isn't stored beyond the session by default. Members can opt in to save session clips for progress review, but nothing is archived unless they choose it. The pose model works from body-position data, not a permanent video record.

We launch narrow and deep: 5–8 major compound lifts — back squat, deadlift, bench press, overhead press and lunge among them — coached properly, rather than a shallow library. The exercise set expands as real session data grows, so accuracy leads and breadth follows.

None beyond a modern phone camera. You can run coached sessions on day one with hardware you already own. Optional low-cost zone cameras can be mounted at high-traffic stations later, but they're never required to begin.

Yes. Member records, billing history and progress timelines are yours to export. We believe portability is table stakes — you should stay because the product earns it, not because your data is trapped.

Multi-branch gyms get centralized data with per-branch reporting and per-branch pricing on the Scale tier. Each location's billing, attendance and retention metrics roll up to a single dashboard while staying separable for accounting.

Core check-in continues to function during short connectivity drops and syncs when the connection returns. Real-time coaching currently runs cloud-based, with an edge-inference path on the roadmap for always-on performance at zone-mounted cameras.

It depends on the tier. Solo includes one trainer seat, Studio up to three, and Pro Coach up to six. Gym plans include the trainer floor-alert dashboard, with seat counts scaled to the plan. Need more? Additional seats can be added.

Pilot gyms run free for 60–90 days, so you validate the fit before paying anything. On paid plans, monthly billing means you can cancel anytime and simply won't be charged for the next cycle — no long lock-in contracts.

We own the hard part. Our guided migration imports members, maps active subscriptions and migrates payment tokens so recurring billing never gaps. Pilot gyms get founder-led onboarding — a real person walking you through it, not a ticket queue.